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Process Improvement - Senior Associate

Company: Fannie Mae
Location: Reston
Posted on: June 14, 2022

Job Description:

Company Description
At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will help lead our industry forward and make your career.
Job Description
As a valued colleague on our Process Optimization team, you will contribute to identifying opportunities for improving organizational processes. In this role, you will review and analyze organizational processes, as well as participate in designing and implementing strategies to improve processes.
The Process Improvement - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities

  • Gather and report on information about team and organizational processes.
  • Translate findings into actionable changes for teams or groups.
  • Assemble reports of results from changes in processes.
  • Maintain existing process improvement programs and continuously support customers.
    Minimum Required Experiences
    • 2 years related experience
    • Lean Six Sigma Green Belt Certification from a recognized institution is required.
    • Experience executing process improvement projects involving process and technology focused enhancements leveraging core Six Sigma tools.
    • Experience conducting root cause analysis and impact analysis.
    • Experience developing process diagrams using Business Process Modeling Notation (BPMN) or other similar standards.
    • Strong data analysis proficiency, with an ability to manipulate and transform raw data, leveraging Minitab or a similar statistical analysis tool.
    • Experience analyzing data to identify trends or relationships to inform conclusions about the data.
    • Experience gathering accurate information to explain concepts and answer critical questions.
    • Excellent communication and facilitation skills across varying levels within an organization and cross-functionally. Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand.
    • Experience with MS Excel, Minitab, or similar statistical analysis tool.
      Desired Experiences
      • Bachelor's degree or equivalent
      • Project management and change management experience desired.
      • Proven ability to work with people with different functional expertise respectfully and cooperatively towards a common goal.
      • Experience with ARIS and MetricStream (eGRC).
      • Skilled in MS Office products.
        Additional Information
        In response to COVID-19, Fannie Mae has adapted ourworkplace and hiring processesto better safeguard our employees, candidates, and new hires.We understand that this is an unprecedented situation and Fannie Mae is committed to creating protocols for these processes that are agile and conform with federal, state, and local health administration guidance. While the company's operating status for on-site work is currently voluntary, the majority of Fannie Mae's workforce is remote until further notice. We continue to conduct all interviews and onboarding virtually. In addition, all employees who wish to come on site must be fully vaccinated against COVID-19 and enter their vaccination information into a confidential HR system before arriving at the facility, unless they have an approved accommodation.Click hereto go directly to information about accommodations.
        The future is what you make it to be. Discover compelling opportunities at
        Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at

Keywords: Fannie Mae, Reston , Process Improvement - Senior Associate, Other , Reston, Virginia

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