Service Desk Officer
Company: General Dynamics Information Technology
Location: Reston
Posted on: June 17, 2022
Job Description:
Type of Requisition: Regular Clearance Level Must Currently
Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to
Obtain: Top Secret SCI + Polygraph Suitability: No Suitability
Required Public Trust/Other Required: Job Family: Help Desk Job
Description: Required Qualifications:
- Education requirement AA/AS
- 3+ years of experience
- The following skills / prerequisites are required:
- Excellent verbal (Phone customer interaction skills) and
written communication skills.
- Experience with general information technology.
- Willingness to work in Northern Virginia (west of Tysons Corner
up to and including Dulles Airport Vicinity)
- Ability to work both as part of a team and independently
- Must be 8570 compliant (IAT Level 2) by date of security
indoctrination with any necessary Computing Environment (CE) for
certification Desired Qualifications:
- Experience with WAN / LAN / Networking Technologies.
- Experience with MS Windows, Linux, or Solaris
Administration.
- Experience with LAN Cabling (CAT5, Fiber, Ethernet etc.)
- Experience using SolarWinds or other IT Management system
- Experience using ServiceNow or other ticket-tracking system
Scheduled Weekly Hours: 40 Travel Required: 10-25% T elecommuting
Options: Onsite Work Location: USA VA Reston Additional Work
Locations: COVID-19 Vaccination: GDIT does not have a vaccination
mandate applicable to all employees. To protect the health and
safety of its employees and to comply with customer requirements,
however, GDIT may require employees in certain positions to be
fully vaccinated against COVID-19. Vaccination requirements will
depend on the status of the federal contractor mandate and customer
site requirements. We are GDIT. The people supporting some of the
most complex government, defense, and intelligence projects across
the country. We deliver. Bringing the expertise needed to
understand and advance critical missions. We transform. Shifting
the ways clients invest in, integrate, and innovate technology
solutions. We ensure today is safe and tomorrow is smarter. We are
there. On the ground, beside our clients, in the lab, and
everywhere in between. Offering the technology transformations,
strategy, and mission services needed to get the job done. GDIT is
an Equal Opportunity/Affirmative Action employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or veteran status, or any other
protected class.
Associated topics: client, front desk, network, patient, support,
support analyst, systems administrator, technical support,
technician iv, technology
Keywords: General Dynamics Information Technology, Reston , Service Desk Officer, Other , Reston, Virginia
Didn't find what you're looking for? Search again!
Loading more jobs...