Application Processing Associate - FinTech

Company: Amount Small Business
Location: Reston
Posted on: June 18, 2022

Job Description:

Amount Small Business, a business unit of Amount, is a cloud-based financial infrastructure and insights company with a focus on digital lending for small and medium-sized businesses. At its core is a cutting-edge SaaS platform that simplifies the borrowing and account openingexperience for small business owners and streamlines loan and deposit originationworkflows for a broad range of SMB products, ranging from business credit cards,loans, lines of credit and SBA loans. Amount Small Business has an expansive and diverse set of name brand clients, including Citizens Bank, Fifth Third Bank and Bank of theWest, among others.The RoleThe Application Processing Associate is a junior sales position. In this role you will have the opportunity to develop strategic selling skills by building strong relationships with customers. This position will allow you to build your business acumen and financial product knowledge to develop your career at Linear. This role will be responsible for: Supporting the Amount Small Business Customer Relationship Managers (CRM) by keeping customer files organized via our document management system. Use proactive and reactive selling skills to encourage applicants to move forward in the application process. Reaching out to customers and bankers via email and phone to obtain any missing documentation needed to complete loan file for underwriting review Providing assistance to customers with questions pertaining to gathering of loan documentation Reviewing loan packages to ensure it is accurate and suitable for review by the credit team. Educating applicants about credit solutions and setting expectations for the loan application process. Requirements Minimum of 3 years of sales and/or customer service experience, preferably on the phone Bachelors degree preferred Verifiable experience excelling in a fast-paced production environment Sense of urgency is a must Excellent phone communications skills for both reactive and proactive selling Must be detail oriented, organized and possess a strong focus on always improving the customer experience Ability to multi-task, manage competing priorities and balance administrative vs. selling activities Enthusiastic team-centric personality Desire to learn, grow and be coached Computer proficiency and experience with CRM systems Previous experience working in a loan processing role is a plus Position is located in Reston, VA and no relocation assistance will be provided. Benefits Competitive salary and commission plan 401K with company match Competitive Paid Time Off with an additional five - day work-from-home options prior to holidays Health, dental, vision and life Insurance with generous company match Continuing Education reimbursement Comprehensive Training Program with potential for growth*Local candidates only as relocation will not be provided for this position.Amount provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amount complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Amount Small Business, Reston , Application Processing Associate - FinTech, Other , Reston, Virginia