Company: Kaiser Permanente
Posted on: June 23, 2022
To support the Clinical Coordinator in providing high quality
customer service for both internal and external customer.
+ Provides direct patient care, triage member calls, makes patient
call-backs for providers, performs patient teaching, and performs
and assists with procedures (Based on provider orders) and
applicable regulatory laws.
+ Coordinates patient care for hospital admissions, specialty
referrals, IV Care for AHC, new mom assessment protocol (OB), MCCP
(Peds), and ancillary support departments.
+ Makes monthly staffing schedules and day-to-day work assignments
to department staff. Assesses workloads, on an on-going basis and
makes special assignments, during peak and slow periods. Collects
and codes department time sheets.
+ Calls in staff to meet minimum staffing requirements, including
authorizing overtime, coordinating with other clinical teams to
cover staff shortages and processes provider schedule changes when
delegated by the Clinical Coordinator.
+ Handles difficult and problematic work situations, including
resolving member issues.
+ Serves as resource for other staff members by answering
questions; orients new staff, and identifies staff needs for
training (and provides in-service training as needed).
+ Performs special projects as assigned by the CC.
+ Routinely provides feedback to CC for staff performance, work
habits, and barriers to efficient, high quality work.
+ Assists development and revision of department procedures.
+ Performs other related duties as directed.
ELIGIBLE for $5,000 SIGN ON BONUS!
+ At least one (1) year of current experience in HMO or ambulatory
setting with emphasis patient education is required.
+ Experience in IV Therapy is required.
License, Certification, Registration
+ This job requires credentials from multiple states. Credentials
from the primary work state are required before hire. Additional
Credentials from the secondary work state(s) are required post
+ Registered Nurse License (Virginia) within 6 months of hire AND
Registered Nurse License (Maryland) within 6 months of hire
+ Compact License: Registered Nurse within 6 months of hire
+ Registered Nurse License (District of Columbia) within 6 months
+ Proficiency in the use of applicable computer software.
+ Demonstrated effective interpersonal and communications skills
+ Demonstrated knowledge of clinical systems and processes is
+ Previous experience in a leadership role is preferred.
+ BSN is preferred.
TITLE: Lead RN
LOCATION: Reston, Virginia
External hires must pass a background check/drug screen. Qualified
applicants with arrest and/or conviction records will be considered
for employment in a manner consistent with Federal, state and local
laws, including but not limited to the San Francisco Fair Chance
Ordinance. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, sexual orientation, gender identity, protected veteran, or
Keywords: Kaiser Permanente, Reston , Lead RN, Other , Reston, Virginia
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