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IT Support Specialist I

Company: Mindlance
Location: Reston
Posted on: September 17, 2022

Job Description:

Support key functions related to asset inventory management staging/ imaging, new hire onboarding provisioning, laptop refresh, receipt of non-functional IT assets, inventory control, packing and shipping between buildings. Ensure that all inventory is properly accounted for and inventory levels are maintained.

Functional Responsibilities
Support onsite computer inventory levels
Review inventory counts and balance accuracy. Ensure that all inventory is properly accounted for
Assist with asset deliveries, collections
Maintain chain-of-custody from receipt of inventory through customer delivery using asset inventory management tools (ex. ServiceNow)
Assist with imaging of computer inventory (Windows), ensure inventory is stored properly and available for customer distribution
Prepare non-functional IT equipment for disposal
Ensure data-retention hold process is followed for all assets based on procedure

Additional Requirements
Regularly lift and/or move objects 10-50 lbs.
Must be a self-starter, able to work independently
Inventory, equipment maintenance, data entry and computer skills preferred
Excellent written, verbal communications and interpersonal skills. Quick on the feet, multitask - manage workload at a high rate of speed

Must have a passion for customer service
CompTIA A+ certification a plus

Keywords: Mindlance, Reston , IT Support Specialist I, Other , Reston, Virginia

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