Entry Level Customer Engagement Representative
Company: SAROS, Inc
Posted on: January 15, 2023
As a Customer Service Representative at Saros, Inc your primary
focus is to build relationships with customers to ensure loyalty
and expand customer base. You are critical to ensuring our
customers' experience is an exceptional one. Your responsibilities
will include, but are not limited to:
- Providing excellent customer service.
- Providing customers with product knowledge.
- Providing fast and accurate solutions personalized to each
customer. Our Customer Service Representatives know what our
customers want and deliver it. We hear and sense customer needs and
keep our fellow team members informed. We take pride in every
aspect of our work and perform it with energy and enthusiasm. We
are strong team players with a commitment to continuous learning.
We provide quality service and products to our customers. Skills:
- Critical thinking skills to assess and resolve customer needs
quickly and consistently
- Active listening skills and effective communication
- Ability to recognize and defuse difficult customer
- A thorough understanding of the core processes and best
practices used in support and service
Keywords: SAROS, Inc, Reston , Entry Level Customer Engagement Representative, Other , Reston, Virginia
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