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Dashboard Team Lead

Company: ManTech
Location: Reston
Posted on: August 17, 2019

Job Description:

Secure our Nation, Ignite your Future

Establishes and maintains configuration and data management policies and procedures to be utilized by departmental personnel and other participating functions to ensure a standard and cost effective approach to the application of configuration and data management requirements. Organizes and implements the process of evaluating performance against established policies and procedures to ensure hardware and documentation integrity is being maintained at the least cost to the company and programs. Develops departmental operating budgets, productivity goals, and staffing levels. Provides the resources necessary to maintain the integrity of the Bills of Material Subsystem of the Manufacturing database. Requires Bachelor degree or equivalent experience, and ten to twelve years of experience in the application of MIL and DoD requirements and management experience.Currently, ManTech is seeking a motivated, career and customer oriented Dashboard Manager to join our team in the Reston VA area to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech.

The Dashboard Lead manages a team of team of technical resources who are responsible for supporting continued integration and expansion of the CDM Dashboard. The Dashboard Lead will need to be familiar with the tools, applications, and methodologies used to transfer data from Phase 1 and Phase 2 tools through the integration layer, how that data is collected and normalized, and then how its displayed to the dashboard. This person must also have experience managing a team of specialized developers and engineers. The Dashboard Lead will work closely with other members of ManTechs CDM team continue the successful delivery of CDM solutions to federal agencies.

Responsibilities include,but are not limited to:


  • Leading and mentoring a team of specialized developers and engineers
  • Working across matrixed teams and organizations to successfully manage the development and delivery of the CDM Dashboard.
  • Developing unique solutions to challenging technical problems.
  • Leading, performing and updating Standard Operating Procedures (SOPs) for operations and maintenance support for CDM dashboard
  • Build and maintain direct relationships across ManTechs project teams supporting CDM, DHS CDM PMO and Agency POCs
  • Leading and supporting the transition of new capabilities to operations in accordance with the DHS SELC lifecycle and in coordination with ManTech software testing.
  • Leading, coordinating, overseeing, and participating in the installation, configuration, and support of COTS cybersecurity solutions within complex government environments, acting as the primary point of contact for support and integration-related access management issues
  • Leading and participating in root cause analyses (RCA) of Dashboard issues, updating tickets, and resolving problems and incidents in a matrix-managed team with operations, engineering,and others.
  • Duties to include patching and updating GRC software instances, creating and reviewing software change requests, and planning migration activities.
  • Must be able to interpret, communicate, and test interoperability requirements for all components of the platform.
  • Must be familiar with automated and manual tool data interfaces including export/import, published APIs, and 3rd party connectors.
  • Implement, review, initiate and recommend changes for various standard operating processes and procedures, to ensure efficient operations and excellent customer service.
  • Maintain (Review and edit) various operational documents (e.g., SOPs, engineering baselines) for operational and lab systems and update them as directed (initiate requests to update)
  • Participate in regular reviews with Service Engineering and Service transition.
  • Review, analyze, comment on and accept operational test results and operational readiness for new capabilities
  • Maintain knowledge base of issues, fixes, and workarounds specific to the DEFEND environment. Support Service Design staff in the development and publication of Problem Notification Requests (PNRs) and root cause analyses as required.
  • Supporting Engineering lead for Technical Exchange Meetings with vendors
  • Supporting software test evaluations and testing activities to meet task order requirements for product releases
  • Monitoring dashboard health, CDM data feeds and performing analysis to ensure data quality objectives are met and achieved in both CDM agency and Federal dashboard
  • Supporting and participating in activities related to RSA Archer Data Feed Installation and Configuration
  • Supporting activities that include but not limited to data ingest into Archer for container, hardware, software and vulnerability and configuration scan results
  • Identifies and recommends areas for improvement and optimization within existing data mechanisms as part of continuous improvement initiatives.
  • Prioritizes troubleshooting activities requested by escalation to the team, to include rapid installation and configuration of test systems to model customer environment.
  • Coordinate with Agencys local engineering resources and OEMs for replacement or upgrade of software and hardware tools
  • Participate in the development of DEFEND tools/sensor technical training
  • Position Requirements:
  • A Bachelor's degree preferred.
  • 4-7 years of experience in systems integration, operations support, or implementation activities
  • 1-3 years in a supervisory role
  • Ability to communicate technical resource requirements and problems to customers and Product Owners.
  • Meet or exceed DOD 8750 baseline certification requirements
  • Scrum Master preferred
  • Strong understanding and history of applying AGILE methodologies to teams and workstreams
  • Experience managing personnel and/or leading teams of subordinates
  • Strong understanding of the Dashboard and Integration layer, as well as the tools used to extract data from tools and sensors.
  • Strong technical knowledge of RSA Archer, RabbitMQ messaging Application, Splunk database structures, and data normalization
  • Experience with installation, configuring, upgrading, patching and deploying RSA Archer, Erlang and Rabbit MQ Messaging application
  • Familiarity with federal information security policies, procedures, standards,frameworks, directives, federal security authorizations, assessment, and risk management processes
  • Strong understanding of relational database concepts and experience with Microsoft SQL Server
  • Strong understand of industry best practices specifically related to the operation and maintenance of Dashboard and tools
  • Basic UNIX/Linux system administration experience preferred
  • Experience balancing the demands of multiple clients simultaneously
  • Exceptional customer focus and bias for action
  • Candidates must have excellent oral and written communication skills
  • Ability to manage multiple tasks and projects in a fast-moving environments
  • Proficiency with MS Visio,PowerPoint, Project, Word, and Excel
  • Experience integrating,configuring or developing data management and enterprise reporting platforms in a Governance, Risk management and Compliance (GRC) solution environment for critical infrastructure
  • Hands-on Windows 2012 or more recent Server administration experience
  • Hands-on IIS administration experience
  • Hands-on Active Directory and LDAP experience
  • Functional understanding of TCP/IP networks and firewalls
  • RSA Archer Administration - Certification (or other GRC equivalent)highly preferred but not required.
  • Security Requirements:
  • Selected individual will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be clearable to a Department of Homeland Security (DHS) EOD clearance. Secret clearance preferred.
  • US citizenship.
  • Degrees:

    See Qualifications

    Skills:

    Ability to handle stress and work well under pressure,Ability to use MS Office,Ability to use PC,Analytical and Critical Thinking Skills,Interpersonal and People Skills,Leadership Skills,Listening Skills

    ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

    If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

    If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.

Keywords: ManTech, Reston , Dashboard Team Lead, Other , Reston, Virginia

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