RestonRecruiter Since 2001
the smart solution for Reston jobs

Patient Care Coordinator

Company: Amen Clinics, Inc.
Location: Reston
Posted on: August 17, 2019

Job Description:

Category Administrative/Clerical
Type Full-Time Regular

Job Summary

Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals.

Job Summary:

Responsible for being the first therapeutic contact a patient has with the Amen Clinic and establishing a positive rapport with the patient. You will be providing comfort and care for each patient and his/her family during the initial inquiry to help achieve the best possible experience for each person who passes through the clinics' doors. You will also establish a supportive coaching relationship with the patient as they implement their treatment recommendations. The Patient Outcome Managers is caring, conscientious, and empathetic as patients share sensitive information with them. In addition, you must have the ability to tailor each interview to responses and symptoms patient has identified on their questionnaire, and tailor the follow up coaching sessions and patient check ins to their treatment recommendations.

Essential Duties & Responsibilities

  • Greets, checks-in and checks-out patients
  • Handles new and existing patient inquiries
  • Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
  • Collects and posts patient payments
  • Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
  • Schedules, reschedules and cancels patient appointments
  • Provides support to their assigned doctor and assists other PCCs as needed
  • Provides supplement and nutraceutical information to patients and answers questions as needed
  • Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws

    Qualifications, Knowledge, Skills & Abilities

    Qualifications and Requirements:

    • High School Diploma and/ or GED required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
    • A minimum of 2 years professional experience in a clinic or medical practice required

      Knowledge, Skills and Abilities:
      • Knowledge of general clinic or medical practice processes
      • Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
      • Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
      • Excellent organizational and time management skills
      • Ability to identify and resolve problems
      • Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
      • Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
      • Ability to maintain confidentiality of sensitive and protected patient information
      • Ability to work effectively as a team player and provide superior customer service to all staff and leadership
        Physical Demands:
        • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
        • Frequent sitting for long periods of time
        • Frequent typing and viewing of computer screen
        • Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
        • Frequent hearing, listening and speaking by telephone and in person
        • Occasionally required to stand, walk, reach with hands and arms, stoop or bend
        • Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
          Work Environment:
          • The work environment described here are representative of those that an employee encounters white performing the essential functions of this job.
          • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
          • Work is indoors in temperature-controlled environment.
          • The noise level is usually moderate with occasional outbursts from patients during treatment.


Keywords: Amen Clinics, Inc., Reston , Patient Care Coordinator, Other , Reston, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Description: Employer Name: SpiderID: Location: Lancaster, Pennsylvania Date Posted: 8/14/2019 Wage: Negotiable Category: Manufacturing Job Code: POSTING-3-13428-2218 Job Description: Employee Type: Full time (more...)
Company: TreeHouse Foods Inc
Location: Lancaster
Posted on: 08/21/2019

DoD Cleared Flex-Time Security Officer
Description: Allied Universal Services is seeking a Department of Defense DoD Cleared Security Officer br br Various shifts and Work Days br br The Cleared Security Officer will be responsible for the protection (more...)
Company: Allied Universal
Location: Chantilly
Posted on: 08/21/2019

Travel Histology Tech - $1,511.00 per week
Description: NurseFly Travel Nursing with LRS Lab is seeking a travel histology tech for a travel job in Charlottesville,
Company: NurseFly Travel Nursing
Location: Charlottesville
Posted on: 08/21/2019

2021-2022 Body Imaging Fellowship
Description: 2021-2022 Body Imaging Fellowship The Department of Radiology and Medical Imaging, Body Imaging Division at the University of Virginia, seeks 5 candidates for tenure-ineligible Clinical Instructor/Fellow (more...)
Company: University of Virginia Health System
Location: Charlottesville
Posted on: 08/21/2019

DoD Cleared Security Officer
Description: Allied Universal Services is seeking a Department of Defense DoD Cleared Security Officer br br Afternoon/Overnight-Shift: br br Saturday-Sunday 12pm-12am/Wednesday-Thursday 12am-8am br (more...)
Company: Allied Universal
Location: Chantilly
Posted on: 08/21/2019

Food Delivery Team Member
Description: Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut--. That's right, we'll pay you to cruise around in your mobile office - your car - listening to your (more...)
Company: Pizza Hut
Location: Chantilly
Posted on: 08/21/2019

Travel Nurse - PCU/Stepdown RN - PCU/Stepdown Registered Nur
Description: ADEX Travel Nursing has been employing and servicing nurse travelers, sending them to great
Company: ADEX Healthcare Staffing
Location: Leesburg
Posted on: 08/21/2019

Postmates Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Charlottesville
Posted on: 08/21/2019

Bid On Local Contractor Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Lancaster
Posted on: 08/21/2019

Family Services Specialist III (Harrisonburg/Rockingham)
Description: Working Title Family Services Specialist III Harrisonburg/Rockingham Role Title Local-Classified Job Open Date 08/02/2019 Job Close Date Jobs close at 11:59pm EST/EDT. 08/09/2019 Job Type Detail Definition (more...)
Company: Virginia Government
Location: Harrisonburg
Posted on: 08/21/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Reston RSS job feeds