RestonRecruiter Since 2001
the smart solution for Reston jobs

Client Business Portal Leader

Company: Transaction Network Services
Location: Reston
Posted on: September 13, 2019

Job Description:

Client Business Portal Leader

Position Description


Network Services, TNS, serves business clients in more than 60 countries who leverage

our B2B Client Portals to monitor, manage, reconcile and operate key systems

and end-devices such as POS, ATM, Kiosks and other key security components. Our Product Manager- Client Portals,

will oversee a set of existing client business portals while leading the effort

to modernize and re-imagine the end-user experiences. They will lead a cross-functional

effort to identify client needs and productize new features and functionality

on a global framework that will be configurable for our local markets, cultures

and languages.

Essential Duties & Responsibilities:

  • Lead the overall business value

    of enabling Client Business Portals.

  • Manage existing portals and partner

    with global infrastructure teams to meet SLAs.

  • Develop new portal features

    that leverage configuration over customization.

  • Modernize Group and User credentials


  • Create User Guides, FAQs, and

    new end-user training to ensure optimization of portal access.

  • Establish a new issues management

    module to simply the process clients use to open and close requests with


  • Analyze sales trends and

    suggest and execute new techniques to drive incremental online order

  • Identifies; analyzes; and

    resolves system problems.
  • Maintains current knowledge of

    relevant technology as assigned.
  • Participates in special

    projects as needed.


    Knowledge Skills and other Abilities:

    • Effective written and oral

      communication skills
    • Prior experience managing a client

      business portal system

    • Experience with PII and PCI


    • Understanding of MFA, site intrusion

      and monitoring software

    • Prior experience with training

      and customer centric curriculum design especially train-the-trainer


    • Product advocacy. The ability to lead a movement of

      change within our organization that delivers on our "focus on the customer"


    • Has successfully led a product management

      enhancements through a formal SLDC process (agile, waterfall, design

      thinking, 4Ds)


      • BA/BS in Marketing, Business,

        Computer Technology. Or sufficient relevant work experience.


        • A minimum of 7 years in a product management role with increasing responsibilities,
        • Prior responsibilities for customer-facing software systems that were company built or 2rd party software

          We have been delivering industry-leading solutions for the payments, financial and telecommunications industries since 1990. We are the preferred supplier of networking, integrated data and voice services to many leading organizations in the global payments and financial communities, as well as a provider of extensive telecommunications network solutions to service providers.

          We are a privately held company with a healthy balance sheet, secure assets and a loyal customer base that includes some of the largest global blue-chip companies in the world. Many of the world's leading companies continue to count on us as their primary provider of a range of networking and communication services, enabling them to expand regionally, nationally and globally. We provide services to customers in over 60 countries throughout the world.

          We manage some of the largest real-time community networks in the world, enabling industry participants to simply and securely interact and transact with other businesses, to access the data and applications they need, over managed and secure communications platforms. Our existing footprint supports millions of connections and provide access to critical databases. Our network securely blends private and public networking to enable customers to utilize a single connection for "one-to-many" and "many-to-many"connections over a global platform.

          Since our launch we have helped our customers and communities of interest, requiring secure and reliable communications solutions, to evolve from legacy to leading-edge technologies. Today the company provides a full range of services from dedicated connections to managed IP network solutions, providing local support and global reach to medium and large enterprises and service providers.

          Application Instructions

          Applicants are encouraged to submit an electronic resume when applying for our positions. Job postings are open until filled, unless otherwise specified.

Keywords: Transaction Network Services, Reston , Client Business Portal Leader, Other , Reston, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Administrator - Charlottesville
Description: br br Job Description: br ENSCO, Inc., a diverse engineering, science, and advanced technology company seeks a highly motivated individual to join our team. The position will be responsible for (more...)
Company: ENSCO
Location: Charlottesville
Posted on: 09/19/2019

You Can Work From Home Start Today
Description: The Nations Premier Health and Dental Benefits Discount Company is seeking energetic, self-motivated people
Company: Living Healthy
Location: Charlottesville
Posted on: 09/19/2019

Infantryman - Management Training (11B)
Description: 11B Infantryman - Management Training Job ID: 1109042 Job Views: 197 Location: HARRISONBURG, Virginia, United States ZIP Code: 22801 Job Category: Ground Forces Posted: 09.04.2019 Age Requirements: (more...)
Company: Army National Guard
Location: Harrisonburg
Posted on: 09/19/2019

Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment, Walkaway Lease
Description: Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment, Walkaway Lease IT'S NEVER BEEN EASIER TO OWN YOUR OWN TRUCK Don't Wait, Call Now 423-445-7319 24 Months and You OWN IT - (more...)
Company: U.S. Xpress
Location: Charlottesville
Posted on: 09/19/2019

SAR Image Scientist - Mid (Security Clearance required)
Description: 2019-065-INT: SAR Image Scientist - Mid DirectorateIntelligence Defense Solutions LocationCharlottesville, VA ---- Riverside Research is seeking a full-time mid-level Image Scientist with a focus on (more...)
Company: Riverside Research
Location: Charlottesville
Posted on: 09/19/2019

Family Practice in VA - Outpatient Primary Care Position in Virginia w
Description: An established hospital in Virginia is planning to hire an additional family medicine or internal medicine physician. The facility needs assistance because a current physician is retiring. The incoming (more...)
Company: CompHealth
Location: Harrisonburg
Posted on: 09/19/2019

SAR Image Scientist (Security Clearance required)
Description: 2019-128-INT: SAR Image Scientist DirectorateIntelligence Defense Solutions LocationCharlottesville, VA ---- Riverside Research is seeking a full-time Imagery Scientist with a minimum of 4 years of (more...)
Company: Riverside Research
Location: Charlottesville
Posted on: 09/19/2019

Truck Drivers - CDL A - Regional and OTR Positions Available - Minimum Pay Program!
Description: Check out our 1,200 a week minimum pay program We are happy to announce that we are raising driver pay to an average of .62 CPM.PayMinimum Pay Program - If you have 6 months experience, earn at least (more...)
Company: Metropolitan Trucking
Location: Harrisonburg
Posted on: 09/19/2019

Nurse - LPN/LVN
Description: Overview If you are looking for an opportunity to enrich the lives of others and you share our passion for making a difference in people s lives, come join our team Our residents are the reason we (more...)
Company: Brookdale Senior Living
Location: Harrisonburg
Posted on: 09/19/2019

Mgr Business Development 3 (Security Clearance required)
Description: Northrop Grumman Maritime Systems Business Unit, Charlottesville Operating Unit, a key supplier of integrated ship systems, navigation, machinery controls and life cycle support, is seeking a Business (more...)
Company: Northrop Grumman
Location: Charlottesville
Posted on: 09/19/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Reston RSS job feeds