Senior Digital Forensic Lab Technician (Unit 42)

Company: Palo Alto Networks Unit 42
Location: Reston
Posted on: June 20, 2022

Job Description:

Company DescriptionOur MissionAt Palo Alto Networks - everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We're changing the nature of work from benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.Job DescriptionYour CareerThe Senior Digital Forensic Lab Technician will report directly to the Forensic Lab Director and play a key role in ensuring that digital evidence is handled and tracked according to best practices. The successful applicant will thrive in a dynamic, rewarding, and challenging environment where an ability to multitask and an attention to detail are paramount. A flexible schedule, including a willingness to assist as needed during evening hours and on weekends and to participate in an on-call rotation during holidays, is essential. In addition, the ability to work in the office at least 75% of the time is required.Your Impact

• Proactively assess lab needs and requirements (i.e. hardware, software, tools, lab network infrastructure)
• Procure, maintain, and manage software library used by forensic lab technicians and the professional services team
• Travel to perform on-site client data collections (30%)
• Guide, support, and train jr. level lab techs
• Prioritize and delegate tasks/assignments to jr. lab techs as necessary and oversee to completion
• Oversee forensic lab requests (via Jira) to ensure they are completed accurately and timely
• Assist with Jira ticket requests as necessary
• Work with lab leadership to maintain, update and refine lab documentation and SOPs periodically and as required
• Work with IT to perform periodic network storage assessment to ensure legacy client data is removed from our network and archived appropriately
• Receive, inventory, track and audit all incoming and outgoing evidence in accordance with company and lab procedures and standards throughout the case lifecycle, from inception to closure
• Maintain accurate chain of custody documentation
• Acquire forensic images and preservations of digital media including desktop and laptop computers, servers, and mobile phones and tablets
• Research and test forensic hardware, software, and related technologies
• Work with IT team to monitor and maintain forensic lab computing infrastructureQualificationsYour Experience
  • 3 - 6 years of experience in digital forensic laboratory
  • Familiarity with Windows, Macintosh, and Linux operating systems
  • Experience with troubleshooting routine operation of computer hardware and software
  • General understanding of computer networks and underlying infrastructure
  • Passion for technology, cyber security, and digital forensics
  • Bachelor's Degree, preferably in a related or relevant field such as information technology, criminal justice, cybersecurity, information security, or digital forensics
  • An understanding of forensic imaging tools and techniques and prior experience with handling digital evidence are desirable
  • Relevant industry-recognized certifications (e.g., EnCE, ACE, etc.) are desirableAdditional InformationOur CommitmentWe're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.Covid-19 Vaccination Information for Palo Alto Networks Jobs
    • Vaccine requirements and disclosure obligations vary by country.
    • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
      • The job requires accessing a company worksite
      • The job requires in-person customer contact and the customer has implemented such requirements
      • You choose to access a Palo Alto Networks worksite
      • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Keywords: Palo Alto Networks Unit 42, Reston , Senior Digital Forensic Lab Technician (Unit 42), Professions , Reston, Virginia