ServiceNow Business Process Consultant with Security Clearance
Company: Base One Technologies
Location: Washington
Posted on: April 24, 2024
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Job Description:
Task Description: As a ServiceNow Business Process Consultant,
you'll offer advice and expertise to help improve business
performance and implement key human capital requirements within
ServiceNow HRSDActivities include requirements analysis, functional
design, user story creation and validation, testing, and
troubleshootingIn this role, you will collaborate with team members
across teams within an agile framework and you must communicate
clearly and effectively with customer stakeholdersPrimary Job
Duties:
--- Requirement Gathering/User Story Creation - 50%
--- Solution Design - 20%
--- System Testing - 20% --- Troubleshooting - 10% Required
skills/Level of Experience:
Career level with a complete understanding and wide application of
technical principles, theories, and conceptsWorking under only
general direction, provides technical solutions to a wide range of
difficult problemsIndependently determines and develops approach to
solutionsMinimum 5 years' experience + bachelor's degree or
equivalent (Associate degree +2 years' experience; 6 years'
experience; or relevant professional certification); Successful
completion of higher education which has not resulted in a degree
may be counted as one year of experienceExperience working with
ServiceNow HRSD for Federal customers, 1+ years; or experience
working with ServiceNow (any module) for Federal customers, 2+
years.
--- Experience with business process reengineering, user story
creation, and/or requirements analysis for Federal HR customers, 3+
years.
--- Excellent customer relationship management skills including
effective oral and written communications, 3+ years.
--- Experience working in agile teams, 2+ years.
--- Experience in client-facing roles, 2+ yearsPreferred
skills:
--- ServiceNow Certified HR Implementation Specialists.
--- Agile certification, preferably with SAFe.
--- Experience with enterprise design thinking, 2+ yearsPLEASE
NOTE: All candidates require a Department of Homeland Security
Clearance to work on this programOTHER SKILL/REQUIREMENT
Required skills: Microsoft Excel X
Microsoft Word X
Excellent verbal and written communication skills X
Keywords: Base One Technologies, Reston , ServiceNow Business Process Consultant with Security Clearance, Professions , Washington, Virginia
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