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Production Support Specialist with Network and Messaging

Company: Navitas Business Consulting Inc
Location: Reston
Posted on: June 13, 2018

Job Description:

Position: Production Support Specialist with Network and MessagingLocation: Herndon, VA/ Reston, VALongevity: 6 Months +Job Type: W2/ 1099Visa Type: USC, GC, GC EAD Mode Of Interview: Telephonic +Webex + InpersonPosition Description Your future duties and responsibilitiesThe Senior Production Support Analyst should have in-depth applications support experience in a UNIX environment supporting messaging based applications and autosys jobs. Need strong skills in Dynatrace, network and messaging platforms like MQ, SWIFT.This role will be directly involved in providing day to day production support for multiple mission critical applications running in production.This role will also include Pre-Implementation analysis and guidance for new applications going into production.Candidate will analyze and understand the pre-implementation needs such as personnel, supporting products and technologies, application functionality, batch processes, online processes, maintenance processes, testing needs, and documentation required to support new applications in production.Candidate should have a solid background in providing production support so they have a good understanding of the requirements.Background should include previous experience in the following areas:---Very strong experience in Dynatrace and messaging platforms like MQ Series, SWIFT--- Provide production support for medium and highly complex applications---Trouble-shooting production incidents requiring detailed analysis of issues on web and desktop applications, Autosys batch jobs, and databases (mainly Oracle).--- Prepare and coordinate communications to stakeholders--- Create, investigate, and track solutions to application errors reported--- Escalate unresolved issues to appropriate team and personnel--- Support application releases requiring execution of Autosys jobs, Unix and database script execution as well as interfacing with business team/s--- Update user documentation and conducting training--- May mentor or guide work of less experienced support personnel Required qualifications to be successful in this role--- 6+ years of related experience, including hands-on production support--- Very strong experience in Dynatrace and messaging platforms like MQ Series, SWIFT--- Experience on Java/J2EE applications--- Experience with Web logic--- Knowledge of UNIX, ETL, Java/SOA and Oracle platforms--- 4+ years of understanding RDBMS and UNIX/Linux--- In depth understanding of object-oriented methodology, data structures and design patterns--- Pre-Implementation Production Support Analysis--- High Level (6+ years) Unix expertise - navigation, scripting, command level--- Sybase/Oracle databases (medium level expertise w/SQL)--- Excellent problem solving and analytical skills--- Ability to troubleshoot complex issues--- Excellent written and oral communication skills--- Experience in a fast-paced production environment and the ability to handle multiple, simultaneous problems with changing priorities--- Knowledge of enterprise database concepts--- Remedy or other ticketing system (ticket life cycle)--- Autosys or other job scheduling system (Debugging failed job)--- Support application releases Preferred, but not required:--- Mortgage industry expertise - underwriting, finance, etc.--- Understanding of basic Network and Web/e-Commerce technologies is highly desirableEducation:Bachelor degree in Computer Science, Information Systems, Mathematics, Engineering or related field, or equivalent work experience. - provided by Dice Production Support Analyst, Network, Messaging, MQ Series, SWIFT, Unix, Autosys, Dynatrace, Sybase, Oracle, SQL, Java, J2EE, WebLogic

Keywords: Navitas Business Consulting Inc, Reston, Production Support Specialist with Network and Messaging, Professions, Reston, Virginia

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