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Production Support

Company: Princeton Information Ltd
Location: Reston
Posted on: December 8, 2018

Job Description:

Must have Level 2 Production operations application technical support working experience.
Ability to Identify, analyze, and interpret basic batch and application failures in a 24/7 Production support environment carrying primary pager during production primary rotation - including weeknights, weekends, and holidays.
Ability to perform log and data analysis to identify issues.
Must have working experience with UNIX and LINUX environments with SOA and Java components, command line and UNIX scripting knowledge.
Experience with web server, application server, Java language, Oracle and Autosys application is a must.
Hands on experience with monitoring suite of tools; Netcool, DynaTrace, Catchpoint, Splunk, etc.
Must have working experience in MyServices/Service Now or equivalent ticketing system.
Excellent written and verbal skills. Able to quickly and concisely communicate with management on technical issues in non-technical terms and to run large conference calls during production incidents.
Able to multi-task and work in a high stress environment, both within teams and independently.
Working experience in agile methodology, Dev Ops and experience/certification in AWS, JIRA is a plus.
Princeton Information is one of the nation's top five privately-held IT consulting firms, in business since 1985. Princeton Information services a clientele of primarily Fortune 500 companies nationwide. With annual revenues over $120 million, Princeton Information operates across the US from multiple regional offices. Our Commitment to Our Consultants As a privately held company, Princeton Information is solely committed to the success of clients and consultants - not to any shareholders. PI's success is grounded in the relationships we build with our consultants. We seek the best people; provide career path counseling; as well as the most challenging opportunities in business and in IT. As part of its culture of loyalty and commitment to its consultants, Princeton Information is committed to doing all we can to ensure our consultants have the best possible search, placement and work experience possible. Our Services Working with one Princeton Recruiter will gain you access to over 500 open requirements with the top clients in the US across all industries (finance, insurance, pharmaceutical, commercial, telecom, media, manufacturing) nationwide. Our local recruiters have in-depth knowledge of our clients and opportunities. They will work with you to find you the best possible opportunities for you and your career. Our Relationships Our relationships with our clients, as well as our consultants, are critical to our success! We have a robust sales organization that ensures that Princeton has the inside track on what attributes a person needs in order to be successfully placed and engaged at our clients. We know the technical and non-technical skills that our clients are looking for and we ensure that you are educated about the client prior to your interview with them. Princeton is committed to going above and beyond to ensure that each meeting you have with a client is a successful one! - provided by Dice

Keywords: Princeton Information Ltd, Reston , Production Support, Professions , Reston, Virginia

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