RestonRecruiter Since 2001
the smart solution for Reston jobs

Application Support Analyst IV

Company: Fannie Mae
Location: Reston
Posted on: July 13, 2019

Job Description:

THE COMPANYFannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.For more information about Fannie Mae, visit http://www.fanniemae.com/progressJOB INFORMATIONProvide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate facility supporting use of business-specific applications to corporate staff, or staff providing product support to customers using proprietary software.KEY JOB FUNCTIONSProvide production support or technical support to users of a customized or proprietary application. May act as lead. Allocate work to staff, plan, communicate, evaluate and manage performance by staff. Assess needs for technical development of staff and provide formal or informal training opportunities to staff. Confer with management of client groups using application(s) supported by group and assess uptime, productive use of application, and needs for further development or enhancements to make application more useful. Plan and conduct regular or periodic meetings of staff responsible for maintaining applications in production to assess issues or bugs and plan strategy for addressing them. Plan, contribute to, or conduct projects for testing software enhancement, developing requirements for system enhancement, revision or development of application, or related projects.EDUCATIONBachelor's Degree or equivalent requiredMINIMUM EXPERIENCE6+ years of related experienceSPECIALIZED KNOWLEDGE & SKILLSExceptional and proven written and verbal communicationExpertise in proper English grammar, spelling, punctuationBusiness understanding of mortgage industry termsUnderstanding of technology termsAbility to interpret complex issues with technical verbiage and terms and communicate in easily understandable termsExcellent time management and prioritization skills and ability to work under very aggressive deadlinesAbility to manage multiple incidents at any given timeAbility to work quickly under pressure and manage tight deadlinesExpert proficiency in Microsoft productsProficiency in Remedy, ServiceNow and Business ObjectsITIL certification preferredAbility to produce communications within minutesAbility to manage multiple updates to communications quickly during stressful situationsAbility to follow process steps under during stressful situationsFannie or Freddie experience highly preferred-------------------------------------------------------------------------- EMPLOYMENT---------------------------- As a condition of employment with Fannie Mae, any successful job applicant will be required to pass to successfully complete a background investigation.--Fannie Mae is an Equal Opportunity Employer.Req ID: 56633

Keywords: Fannie Mae, Reston , Application Support Analyst IV, Professions , Reston, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Truck Driver - Home Daily - Average $1,100/Week + $5,000 Sign-On Bonus
Description: Ryder is Hiring Class A Company DriversHome Daily - Average 1,100 per Week 5,000 Sign-On BonusRyder is a commercial transportation, logistics, and supply chain management solutions company in business (more...)
Company: Ryder - Hanover, MD
Location: Leesburg
Posted on: 07/20/2019

Facility Services Assistant - Courtyard Charlottesville North - (19073423)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Charlottesville
Posted on: 07/20/2019

Experienced Construction Laborer Charlottesville 2086691
Description: We currently have several contract positions available for experienced Construction Laborers to work in Columbia, Virginia. Contracts will run from hire date through late June with possible extensions.
Company: NetHire
Location: Harrisonburg
Posted on: 07/20/2019


National OTR Dry Van Driving Job - Charlottesville, VA
Description: GREAT PAY EVERY DAY br Top Pay Certified Carrier Are you looking for a fleet that gives you options Crete Carrier is seeking professional truck drivers to join their Southeast Regional fleet. Home (more...)
Company: Crete Carrier
Location: Charlottesville
Posted on: 07/20/2019

CDL-A Flatbed Truck Driver - SHE Fishersville
Description: Averitt Express is currently seeking professional CDL-A truck drivers to join us in our flatbed driver division. Cover 15 states in the South and Mid-Atlantic regions, hauling mostly steel, lumber, and (more...)
Company: Averitt Express
Location: Harrisonburg
Posted on: 07/20/2019

Uber Driver Partner (Get Paid Weekly)
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive. br br What you (more...)
Company: Uber Driver Partners
Location: Leesburg
Posted on: 07/20/2019

CDL-A Team Truck Driver
Description: CDL-A TEAM COMPANY TRUCK DRIVER JOBS br br The Wheels That Move Your Future. br When you join the CalArk team as a CDL-A professional, your success will never be capped.
Company: CalArk
Location: Harrisonburg
Posted on: 07/20/2019

New Pay Increase! Truck Driver Teams OTR Class A Drivers.
Description: SOAR TRANSPORTATION GROUPTEAM FLEETBRAND NEW PAY INCREASE TEAM DRIVERS MAKE 144,000 per year to the truck to START 72,000- 75,000 per year BASE PAY per driver PLUS 6,000 Sign on Bonus
Company: Soar Transportation Group
Location: Harrisonburg
Posted on: 07/20/2019

Bus Drivers Needed - Sign-On Bonus Salary hour
Description: Job Locations US-VA-Leesburg Posted Date 14 hours ago 7/15/2019 8:37 PM Requisition ID 2019-10863 Position Category Driver/Operator - Bus, Paratransit, Taxi, Limo, Shuttle Internal Reference 125 Internal (more...)
Company: Transdev North America
Location: Leesburg
Posted on: 07/20/2019

CDL-A Truck Driver, New Regional Pay Scale
Description: Drive More, Earn More with Rates Up To .52-- CPM br br CDL-A Northeast Regional Truck Drivers Earn Up To .52-- CPM Enjoy Up To 5K In Sign-On Bonuses br br Ask us about our new Northeast (more...)
Company: USA Truck
Location: Leesburg
Posted on: 07/20/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Reston RSS job feeds