RestonRecruiter Since 2001
the smart solution for Reston jobs

Application Support Analyst II

Company: Fannie Mae
Location: Reston
Posted on: July 14, 2019

Job Description:

THE COMPANY

Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

JOB INFORMATION

Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate facility supporting use of business-specific applications to corporate staff, or staff providing product support to customers using proprietary software.

KEY JOB FUNCTIONS

  • Study business processes in client or host unit and how they are automated. Examine business processes in unit to determine how they could be translated into requirements for IT applications.
  • Assist staff in unit with use of application that automates or executes their business processes.
  • Develop data extractions or develop reports from requests or requirements stated by clients. Use database, Report Writer, data mart, or specialized applications to generate reports or analyses.
  • May support application(s) in production. Note interruptions or bugs in operation and perform problem solving exercise to determine problem and ensure continued use of the application.
  • Track production issues and report periodically to group charged with monitoring uptime and efficiency of production application.
  • Participate in project meetings to plan rewrite of addition to application in production or being revised for release into production. EDUCATION
    • Bachelor's Degree or equivalent required MINIMUM EXPERIENCE
      • 2+ years of related experience SPECIALIZED KNOWLEDGE & SKILLS
        • Must have working experience with UNIX and Linux environments with SOA and Java components, command line and UNIX Scripting knowledge.
        • Should be strong with UNIX and PL/SQL commands, Log Analysis, incident management
        • Working experience with a wide variety of monitoring and data/log analysis tools such as Extrahop, Dynatrace, Netcool suite, Catchpoint, Moogsoft (Event Management and ChatOps), ELK, Splunk among others.
        • Experience with web server, Application Server, Java language, Oracle and Autosys application is a must.
        • Must have working experience in MyServices/Service Now or equivalent ticketing system.
        • Able to quickly and concisely communicate with management on technical issues in non-technical terms and to run large conference calls during incidents EMPLOYMENT

          As a condition of employment with Fannie Mae, any successful job applicant will be required to pass to successfully complete a background investigation. Fannie Mae is an Equal Opportunity Employer.Req ID: 57108

Keywords: Fannie Mae, Reston , Application Support Analyst II, Professions , Reston, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Driver - Dedicated Tanker Truck Driver - Class A CDL
Description: APPLY ONLINE BELOW OR CALL 855 548-2691 TODAY br br Tanker truck drivers earn up to 80,000 per year in this dedicated configuration. In this Tanker Dedicated CDL driver position, get home multiple (more...)
Company: Schneider
Location: Charlottesville
Posted on: 07/19/2019

Uber Driver Partner (Flexible Hours)
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber Driver Partners
Location: Leesburg
Posted on: 07/19/2019

CDL-A Flatbed Owner Operator Truck Driver
Description: Bennett: Love Country. Love Trucking With Owner Operator Flatbed, Step Deck And Heavy Haul OpportunitiesHaving a family-centered culture isn t just something we say, it s the foundation on which we ve (more...)
Company: Bennett Motor Express
Location: Leesburg
Posted on: 07/19/2019


Truck Driver
Description: bonus driver trucks dedicated trucking br br U.S. Xpress is now offering a Walmart Dedicated opportunity for CDL A Truck Drivers - NOW with AN EXTRA 12,000 IN YOUR FIRST YEAR for experienced drivers (more...)
Company: US Xpress Dedicated
Location: Charlottesville
Posted on: 07/19/2019

CDL-A Dedicated Truck Driver-DPY Winchester
Description: Dedicated/supply chain drivers enjoy the many privileges that come with having consistent customers. Unlike some driver positions, this one gives you a better idea of the number of miles and hours each (more...)
Company: Averitt Express
Location: Leesburg
Posted on: 07/19/2019

CDL-A Truck Driver Dry Van Opportunity - New Drivers & Driver Trainees Welcome
Description: br br CDL-A Truck Driver Dedicated Dry Van Opportunity Western Express has HIGH PAYING REGIONAL truck driving opportunities now available for Dry Van /or Flatbed truck drivers. You will stay close (more...)
Company: Western Express, Inc.
Location: Harrisonburg
Posted on: 07/19/2019

CDL-A Regional Truck Driver- 6+ mo CDL-A EXP Required
Description: Opportunities Available for Company DriversBenefits ul li Regional dry van drivers can average: 53 CPM li Regional flatbed drivers can average: 55 CPM li Company-sponsored per diem pay packages (more...)
Company: DM BOWMAN
Location: Harrisonburg
Posted on: 07/19/2019

Driver - Regional Part-Time Truck Driver - Class A CDL
Description: APPLY ONLINE BELOW OR CALL 855 548-2691 TODAY br br Regional part-time truck drivers in Schneider's Van Truckload division enjoy flexible scheduling. Earn up to 0.45 per mile in this CDL driving (more...)
Company: Schneider
Location: Harrisonburg
Posted on: 07/19/2019

Uber Driving Partner (Choose your own hours)
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber Driver Partners
Location: Leesburg
Posted on: 07/19/2019

Uber Driver Partner (Be Your Own Boss)
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber Driver Partners
Location: Leesburg
Posted on: 07/19/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Reston RSS job feeds