Field Services Technician L2 (Germany)
Company: Unisys Federal
Posted on: November 10, 2019
Summary / DescriptionWe are currently seeking a motivated, career
and customer oriented Field Services Technician L2 to join our team
in Germany to begin an exciting and challenging career with Unisys
In this role you will:* May function as team or site leader*
Provide VIP support with excellent customer service skills and
responsiveness* Respond to technical service hardware requests and
break/fix incidents* Support Dell, HP and other notebook, desktops,
and monitors* Support multiple Android and iOS devices* Resolve end
user questions or problems in the areas of functionality and
technical troubleshooting* Take responsibility for additional
follow-up as required to ensure service is fully restored* Advanced
degree of knowledge of hardware and software including
Unisys/Microsoft/Network operating systems* Ensure a high level of
customer satisfaction throughout the service delivery transaction*
Support Asset Management of all desktop, notebook, mobile devices,
and monitor equipment
* BS and 2 years of related experience* Active CompTIA Security+ CE
certification required* Excellent oral and written skills, with an
ability to understand and predict customer behavior and response to
communication * Familiarity with DoD Information Assurance (IA)
requirements a plus* Moderate level familiarity of Android and iOS
devices* Understanding of USAF rank and structure* Blackberry BES
and MobileIron MDM experience a plus* Outstanding organizational
skills * Understanding of desktop and notebook hardware * Ability
to remain flexible and adapt to changing priorities with
promptness, efficiency, and ease * Must have valid driver's license
and reliable vehicle with appropriate insurance* Must be available
for after-hours on-call rotation
* United States citizenship* Security+ Certification* Current, or
ability to obtain Secret Security Clearance
* Requires ability to walk, climb, stand, carry materials, stoop,
kneel, bend at waist.
* Maximum unassisted lift = 50 lbs. Average lift less than 20
* Exposed to seasonal weather based on geographic region
* Hold the arm and hand in one position or hold the hand steady
while moving the arm.
* See details of objects that are more than a few feet away.
* See differences between colors, shades, and brightness.
* Use one or two hands to grasp, move, or assemble objects.
* Use muscles to lift, push, pull, or carry heavy objects.
* Use stomach and lower back muscles to support the body for long
periods without getting tired.
* Bend, stretch, twist, or reach out.
* Coordinate movement of several parts of the body, such as arms
and legs, while the body is moving.
* Move two or more limbs together (for example, two arms, two legs,
or one leg and one arm) while remaining in place.
* Make fast, repeated movements of fingers, hands, and wrists.
About UnisysDo you have what it takes to be mission critical?
Your skills and experience could be mission critical for our Unisys
team supporting the Federal Government in their mission to protect
and defend our nation, and transform the way government agencies
manage information and improve responsiveness to their customers.
As a member of our diverse team, you'll gain valuable
career-enhancing experience as we support the design, development,
testing, implementation, training, and maintenance of our federal
government's critical systems.
Apply today to become mission critical and help our nation meet the
growing need for IT security, improved infrastructure, big data,
and advanced analytics.
Unisys is a global information technology company that solves
complex IT challenges at the intersection of modern and mission
critical. We work with many of the world's largest companies and
government organizations to secure and keep their mission-critical
operations running at peak performance; streamline and transform
their data centers; enhance support to their end users and
constituents; and modernize their enterprise applications. We do
this while protecting and building on their legacy IT investments.
Our offerings include outsourcing and managed services, systems
integration and consulting services, high-end server technology,
cybersecurity and cloud management software, and maintenance and
support services. Unisys has more than 23,000 employees serving
clients around the world.
Unisys offers a very competitive benefits package including health
insurance coverage from first day of employment, a 401k with an
immediately vested company match, vacation and educational
benefits. To learn more about Unisys visit us at
Unisys is an Equal Opportunity Employer (EOE) - Minorities,
Females, Disabled Persons, and Veterans.#FED#
Keywords: Unisys Federal, Reston , Field Services Technician L2 (Germany), Professions , Reston, Virginia
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