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Video Teleconference Technician (Active TS SCI with Polygraph) with Security Clearance

Company: Jacobs
Location: Reston
Posted on: November 10, 2019

Job Description:

"Jacobs National Security Solutions (NSS) provides world-class IT network and service management capabilities; cutting edge cyber threat awareness and cybersecurity solutions; innovative web- and software applications development; and advanced data analytics for major clients in the Intelligence Community, Department of Defense, and Federal Civilian Agencies. Our forward thinking solutions deliver an integrated approach to IT network design and management, full lifecycle IT service management, IT service delivery, asset management, logistics and procurement, and vendor management. We leverage the expertise and passion of our employees to conduct identity and access management, penetration testing, and vulnerability assessments for our nation's most closely guarded agencies and networks. Our Cyber Security Operations Centers ensure safe, effective network operations for Federal clients while our data scientists are helping stop illegal acts before they can endanger Americans or our way of life. Jacobs promotes a culture of operational excellence to create a safer, smarter, and more connected world while upholding the highest standards of compliance, quality and integrity. We continue to thrive and need your talent and motivation to help propel us farther, faster." Jacobs is currently seeking a Video Teleconference Technician with an Active TS SCI with Polygraph clearance to join their team in the Bethesda, Maryland area. Duties include: * Provide Tier 1 and 2 Audio Video s (A/V) Support. The candidate will serve as the Tier 1-2 A/V technician, reporting to the A/V Support Team Leader * Serve as a member of the technical support staff performing special event setup, TV grid support, auditorium support, and tier 1/2 troubleshooting support for a wide array of A/V equipment * Support the operations and maintenance of all A/V and VTC equipment. * Perform tier 1 and tier 2 troubleshooting as needed to determine equipment faults and optimization * Instruct non-technical users in the operation of the VTC user control panel and all other end user VTC equipment. This includes senior Staff and VIP personnel * Provide audio/video support for a large auditorium and special events. * Performs preventative maintenance on all A/V and VTC equipment * Provide recommendations to management on improved equipment reliability * Acts as the primary point of contact for auditorium operations * Active TS SCI with Polygraph Clearance * Two (2) years of college in a computer field and five (5) years of related experience or any equivalent combination of relevant education and experience for a total of seven (7) years. Progressive relevant training and/or certification in appropriate discipline may be substituted for one (1) year of the education or experience requirement * 5-7 years' experience supporting A/V and VTC equipment. * Must be able to life 50 lbs. * Must be comfortable climbing a ladder and working at 25ft or more. * Must have a valid driver's license with the ability to drive a company vehicle * Proficiency in Microsoft Office * Must possess excellent problem solving skills to troubleshoot complex VTC problems * Experience with auditorium operations * Self-starter with the ability to work as part of a team or independently with minimal supervision * Professional oral and written presentation skills * Experience with auditorium operations * Professional appearance is a must; attention to detail * Polycom VTC and CISCO/Tandberg VTC experience is desired Essential Functions Work Environment General Office environment. The work environment is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as individuals across the Company and Customers. Physical Requirements Most work will be done at a desk or computer. Equipment and Machines General office equipment including PC/laptop, Fax, Copiers, Shredder, Printers, Telephone, and other miscellaneous office equipment. Attendance Attendance is critical at all times. Needs to be available to work overtime during critical peaks and be available to meet last minute requests for overtime should the situation occur. Other Essential Functions Must be able to communicate effectively both verbally and in writing Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation Must be able to interface with individuals at all levels of the organization both verbally and in writing Must be well-organized with the ability to coordinate and prioritize multiple tasks simultaneously. Must work well under pressure to meet deadline requirements Must be willing to travel as needed Must take and pass a drug test and background check #cjpost #LI-AA1 Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Keywords: Jacobs, Reston , Video Teleconference Technician (Active TS SCI with Polygraph) with Security Clearance, Professions , Reston, Virginia

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