Assistant General Manager
Company: Victra - Verizon Wireless Premium Retailer
Location: Burke
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Assistant General Manager Victra
is the largest Verizon authorized retailer in the United States. As
an Assistant General Manager, you’ll get to encourage a sales team
and create outstanding customer experiences in one of our retail
stores. In this role, you’ll be leading a store team from
developing the best sales specialists and driving sales targets to
financials and store merchandising. You’ll be the one creating an
outstanding in-store experience that will make customers feel good
about our brand and solutions—and help them to choose our wireless
products and services. Are you a person who thrives in a
competitive atmosphere, while having fun with your team? If so,
then you will fit right in. If you love helping others grow to
their full potential and consistently deliver results, then Victra
is the place for you. Apply today! We believe in Performance
Collaboration Integrity Innovation Integrity Celebration On a
typical day, you will take care of your guests and confirm that
your coworkers have what they need. You will lead by example on the
sales floor. Your interactions with customers will show your
coworkers how it's done. You will coach them one on one and
motivate them to reach the next level of performance. You will also
be responsible for some daily operational tasks and will lead your
team when the General Manager is away. Leading your team by
resolving customer issues and assisting with customer transactions.
Taking direction from store leader on day-to-day operations.
Setting and sharing daily/weekly/monthly goals with sales teams.
Providing your team with training and mentoring to deliver an
outstanding customer experience by handling customer flow and store
traffic. Identifying any selling skill gaps, then building and
implementing development plans to help the team meet and exceed
sales metrics and quota assignments. Running store operations –
analyzing staffing needs, reporting financial and sales data,
handling cash, meeting compliance, opening trouble tickets with
Facilities/Network/IT as needed to ensure store up-time and
functionality. Monitoring inventory by restocking shelves with
product, maintaining device security, and managing the cleanliness
of the store. Leading store merchandising and planogram compliance
in accordance with company expectations. Completing store opening
and closing activities. Collective responsibility on attaining
store targets daily/weekly/monthly. Here is what we can offer you
in exchange for your world-class work: Paid Training Premium
Health, Dental, and Vision Insurance Paid Maternity Leave 401K
Match Tuition Reimbursement 50% off Verizon Service VNation
Disaster Relief Referral Bonus Frequent Contests Career Advancement
Opportunities A comprehensive benefit list can be viewed here.
Please note that all benefits are subject to the terms and
conditions of the plan document or insurance policy. From a fun
work environment to an inclusive culture to amazing benefits,
VNation is all about being part of a team that invests in you.
Click here to learn more! Compensation: We are proud that our
Assistant General Managers make a national average annual salary of
$43,000 to $67,000, combining a base hourly rate of $15.00 plus
uncapped commission. What we are looking for You thrive in a sales
environment and sharing this energy with a team that you can
develop and motivate excites you most. You set the bar high when it
comes to achieving goals, and you know how to motivate others to
help you get there. You’re open to new ideas, relate well with a
variety of different people and are attuned to the needs of others
to ensure that they can perform at their best. You know you’ve
succeeded when your team is delivering. You will need to have:
Background in customer service within the retail, restaurant, or
wireless industry preferred 1-2 years of experience in a Customer
Service or leadership role Management experience in a
commissions-based sales environment. Proven track record of
achieving challenging team and individual sales goals. Balanced
multiple opposing priorities in a multifaceted environment. Set
goals, evaluated performance, and developed a high performing team.
Basic interview skills and enhanced staffing knowledge. High school
diploma or GED. One or more years of customer service, preferably
in a retail or sales environment. Willingness to work evenings,
weekends, holidays, November through December, and/or during peak
vacation periods. At least 18 years of age Legally authorized to
work in the United States Physical Requirements Ability to lift ten
pounds. Ability to stand for long periods of time Training
Requirements All Assistant General Managers are required to attend
and successfully complete a 4-day New Hire University (NHU)
training program within 2 weeks of their official start date. This
class may include overnight travel at the company's expense. All
Dual General Managers are required to attend and successfully
complete a 3-day General Manager University (SMU) training program
within 30 days of completing NHU. This class may include overnight
travel at the company's expense. Various online and computer-based
training will be required throughout your employment with Victra.
After you apply… You will be required to take a pre-hire
assessment. It takes only 20 minutes or less to complete. If you’re
selected to move forward, one of our recruiters or hiring managers
will reach out to tell you more about the role and answer your
questions. Equal Employment Opportunity We're proud to be an equal
opportunity employer - and celebrate our employees' differences,
regardless of race, color, religion, gender, sexual orientation,
gender identity, national origin, age, disability, or Veteran
status.
Keywords: Victra - Verizon Wireless Premium Retailer, Reston , Assistant General Manager, Sales , Burke, Virginia
